AEG brings operator-informed perspective and consulting delivery discipline to the programs that define the next generation of electric utility operations.
We understand that successful grid modernization requires alignment across diverse stakeholder groups. Our communication and delivery models are tailored to bridge the gap between strategic intent and operational reality.
Clear strategy, risk reduction, credible delivery support. Outcomes: reliability, execution confidence, operating model clarity, stakeholder alignment.
Support translating business needs into requirements, project structure, and governance. Cross-functional coordination, requirements traceability, implementation readiness, program discipline.
Practical help turning technology into usable day-to-day processes. Operational language: control room readiness, procedures, roles, data, testing, field adoption.
Experienced practitioner support that strengthens pursuits and delivery. Specialist partner that plugs into larger teams without creating channel conflict.
Atkins Energy Group brings deep expertise across the systems and domains that define modern utility operations. From real-time control systems and enterprise platforms to customer programs, distributed energy resources, and regulatory compliance — AEG helps utilities and consulting partners navigate the full complexity of the utility operating environment.
AEG supports utilities across the full spectrum of control systems, planning tools, and operational technology — from real-time grid management and outage coordination to power flow modeling, distribution planning, and system simulation.
Includes: Energy management, distribution management, SCADA, outage management, generation management, advanced metering, demand response, power system simulation (PSSE, SIME, Synergy), operator training, and related OT platforms.
AEG helps utilities align their enterprise systems with the operational and technology programs that depend on them — ensuring that asset data, work orders, customer records, and business intelligence support rather than constrain program delivery.
Includes: Asset management, work management, customer information systems, CRM, billing, GIS, document management, project portfolio management, business intelligence and reporting platforms.
AEG helps utilities prepare field operations for new systems and processes — bridging the gap between enterprise platforms and the crews, inspectors, and field teams who depend on them every day.
Includes: Mobile workforce management, field service management, construction management, inspection management, vegetation management, damage assessment, crew dispatch, and field commissioning.
AEG supports utilities as customer-side technologies, demand response programs, DER enrollment, virtual power plants, and energy storage become integrated into planning, operations, and system reliability.
Includes: Customer program management, DER enrollment and registration, DER aggregation, virtual power plant platforms, EV managed charging, battery and energy storage management, demand response programs, customer portals.
AEG understands how utility systems connect — the integration platforms, data flows, APIs, and master data frameworks that tie enterprise IT and OT together into a functioning operating environment.
Includes: Enterprise service bus, integration platforms, API management, message brokers, event streaming, master data management, Common Information Model, operational data stores, data historians, data quality management.
AEG supports utilities in managing regulatory obligations, operational compliance, and governance frameworks across technology programs — ensuring that what gets built also meets the standards it must operate under.
Includes: NERC CIP compliance, regulatory reporting, governance and risk frameworks, compliance evidence management, audit readiness, operational compliance frameworks, regulatory change management, standards and procedure management.
We provide specialized utility consulting capabilities organized around the modernization program lifecycle—bridging the gap between executive intent and operational reality.
Support executive sponsors and program leaders in defining objectives, scope, delivery approach, operating model impacts, decision points, and roadmap priorities. This is where a program takes shape before any procurement or design work begins.
Grid modernization strategy, OT/IT roadmap support, initiative shaping, executive decision support, vendor and partner alignment, scope and delivery planning.
Define what the utility needs the solution to do at a feature and functional capability level. These requirements establish the evaluation criteria used in the RFI/RFP process and drive vendor selection decisions.
Capability requirements documentation, feature gap analysis, evaluation criteria framework, capability scoring model.
Structure and manage the market engagement process. Develop solicitation documents, evaluation frameworks, and scoring models that reflect the utility's operational requirements and capability gaps.
RFI documentation, RFP documentation, evaluation frameworks, vendor scoring models, selection process support.
Evaluate vendor responses against capability requirements. Assess how well each platform supports the utility's operating model. Support the selection decision with objective, operator-informed analysis.
Vendor evaluation summaries, capability assessment documentation, selection recommendation, decision support documentation.
Design how work should actually happen across operations, planning, engineering, field execution, IT, and support functions — before and after the new system is in place. This work runs in parallel with and directly informs solution architecture.
Current and future state process design, procedure development, roles and responsibilities, governance models, planning-to-operations handoffs, control room workflows, support models.
Define how the selected solution fits within the utility's broader technology environment. Establish the architectural framework that guides all downstream design, configuration, and integration work.
Solution architecture documentation, system interaction diagrams, architectural decision records, technology fit assessment.
Translate business process and operating model requirements into the feature-level decisions that directly drive how the system is configured — covering database design, display and workflow design, feature enablement, and system setup.
Feature-level requirements, functional design documentation, configuration specifications, database design inputs, display and workflow design, system setup documentation.
Design how the selected solution connects to the utility's broader systems ecosystem. Define data flows, interface specifications, and integration architecture across enterprise IT, OT, and operational systems.
Integration design documentation, interface specifications, data flow diagrams, API and middleware design inputs, integration testing requirements.
Define the data and reporting requirements that must be built into the solution. Establish KPIs, dashboard requirements, and operational analytics that support performance management and benefits realization.
KPI definitions, dashboard and reporting requirements, data quality assessment, operational analytics design, benefits tracking framework, decision support reporting.
Plan and support all phases of system testing to validate that the configured solution meets functional, operational, and integration requirements before deployment.
Test strategy, Factory Acceptance Test planning, Site Acceptance Test planning, User Acceptance Test planning, test scenario development, defect tracking support.
Prepare the organization — its people, processes, and support structures — for go-live. Encompasses change management, training development and delivery, cutover planning, and the cutover itself.
Readiness assessment, change management plan, training materials, job aids, communications support, cutover plan, hypercare plan, control room readiness documentation, go-live support.
Bridge the handoffs between system planning, engineering design, outage coordination, real-time operations, field execution, and business support so what was built in Phase 2 lands in sustainable day-to-day operations.
Handoff process design, alignment workshops, interface documentation, procedure updates, cross-functional coordination models.
Utility-informed project delivery support across the full program lifecycle. Workstream leadership, delivery planning, dependency management, RAID tracking, executive reporting, vendor coordination, issue resolution, and PMO support. Active from Phase 1 through Phase 3.
Practical adoption support that begins in Phase 2 and runs through Phase 3. Stakeholder impact assessment, training development, job aids, communications, adoption planning, procedure updates, and transition-to-operations support.
AEG plugs into any phase of the program lifecycle as a specialist partner — strengthening your team's capabilities and delivery without creating channel conflict.
Atkins Energy Group acts as a specialist partner that can plug into larger teams without creating channel conflict. We support consulting firms, integrators, and advisory partners with practitioner-level expertise.
Strategies for successful OT implementations and seamless control room integration.
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Understand the importance of process design before deployment begins.
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Best practices for aligning disparate teams in complex utility programs.
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Learn how to map emerging platform capabilities into actionable utility operations and sustainable processes. Read more.
Identifying the right utility OT subject matter expert for complex integration projects. Learn more.
Support utilities as distributed resources become part of core operations.
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Moving from modernization strategy to operational reality.
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